About Canonical
Canonical is a global leader in open-source software and enterprise solutions. Our flagship platform, Ubuntu, powers critical innovation across cloud computing, data science, AI, engineering, and IoT. We work with top cloud providers, hardware manufacturers, and leading organizations across multiple industries.
We are seeking a Business Services Team Manager to lead operations that support travel, logistics, expense oversight, event planning, and administrative services across the organization.
Role Overview
This executive leadership role requires excellent planning, coordination, budgeting, decision-making, and operational management skills. You will oversee complex global activities and ensure Canonical’s business operations run smoothly, efficiently, and safely.
This position involves managing large-scale company events, global travel logistics, expense policy enforcement, and administration. You will also lead a high-performing team responsible for executive support services across departments.
Location: Fully remote worldwide
Exceptions: Roles based in office regions such as London, Taipei, and Beijing
Key Responsibilities
1. Travel and Logistics Management
- Oversee global travel operations and approvals
- Ensure efficient procurement and logistics planning
- Manage travel complications, visas, and unexpected issues
- Support hundreds of team members traveling from 80+ countries
2. Large-Scale Event Planning
- Lead planning for four major company events per year, each involving significant travel and coordination
- Participate in venue selection, scheduling, and safety reviews
- Work closely with team leaders to ensure smooth execution
3. Expense Policy and Compliance
- Oversee fair and consistent expense review across global teams
- Maintain integrity and transparency in approvals
- Ensure compliance with company policies at all levels
4. Administrative and Executive Support Services
- Provide cross-company scheduling, reporting, and coordination
- Manage supplier communication and handle delegated approvals
- Oversee small operational projects and process improvements
5. Duty of Care and Office Operations
- Support global health, safety, and risk management programs
- Oversee executive briefing centers and operational facilities
Leadership Expectations
This role has direct influence across the entire organization. You must be able to:
- Demonstrate excellent judgment and professionalism
- Hold colleagues accountable with confidence and clarity
- Work efficiently in a high-volume, fast-paced environment
- Build strong relationships with team leaders across departments
- Attend and support all major company events
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What We’re Looking For
Required Qualifications
- Excellent academic record from high school and university
- Bachelor’s degree in a technical or business field
- Proven track record of high performance and going beyond expectations
- Strong leadership and team management experience
- Sound judgment in financial, policy, and interpersonal decisions
- Ability to thrive in a global, multicultural environment
- Outstanding interpersonal and communication skills
- High level of responsibility, accountability, and self-awareness
- Results-oriented mindset with a strong drive to meet commitments
- Ability to travel up to four times per year for events up to two weeks long
Additional Preferred Skills
- Experience in the travel industry
- Project management experience
- Event planning and operations background
- Corporate administration or business operations experience
What We Offer
Canonical provides competitive global compensation based on location, experience, and performance. We review compensation annually to reward excellence and offer:
- Distributed work environment with twice-yearly in-person team sprints
- USD 2,000 annual learning and development budget
- Annual compensation and performance review
- Recognition rewards
- Paid annual leave
- Maternity and paternity leave
- Employee Assistance Programme
- Global travel opportunities to meet colleagues
- Priority Pass and travel upgrades for major company events
About Canonical
Canonical is a pioneering technology company leading the world toward open-source adoption. As the publisher of Ubuntu—the platform powering AI, cloud, and IoT—we set high standards for every team member. Working here challenges you to grow, innovate, and think differently.
Equal Opportunity Statement
Canonical is an equal opportunity employer. We celebrate diversity and strive to create an inclusive environment free from discrimination. Diverse experiences lead to better teams and better products.
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