IRC Recruitment: Become the Next People & Culture Operations Officer in Nairobi
If you’re passionate about people, systems, and operational excellence, this could be the next meaningful step in your HR career. The International Rescue Committee (IRC) is hiring a People & Culture (P&C) Operations Officer to support its Crisis Response, Recovery & Development (CRRD) Headquarters team based in Nairobi. This role sits at the heart of IRC’s global mission, ensuring that the organization’s people processes run smoothly so its teams can focus on delivering critical humanitarian assistance.
Why This Role Matters
The IRC responds to some of the world’s toughest crises, supporting individuals and communities affected by conflict, displacement, and disaster. The P&C Operations Officer plays a vital role in ensuring the efficiency, accuracy, and consistency of HR processes that serve staff across multiple regions. This position isn’t just about administrative tasks—it’s about improving systems, enhancing employee experience, and helping build a people-centered culture across the organization.
Key Responsibilities
The role combines hands-on operations, cross-team coordination, and data management.
1. P&C Operations & Administration
You will support the end-to-end administrative and operational needs of P&C teams. This includes maintaining employee files and documentation, preparing HR materials, and ensuring that all tasks align with established IRC policies. You’ll support payroll submissions, track HR actions, and help streamline administrative processes. Recruitment support is another major component, from scheduling interviews to coordinating with hiring managers. You’ll also help onboard and offboard staff by preparing induction materials, organizing sessions, and ensuring a smooth transition for every new hire.
2. Coordination & Communication
The position requires excellent coordination skills, as you’ll frequently organize meetings, manage agendas, record minutes, and ensure follow-up on key action items. You’ll help create communication materials, develop engagement tools, and support recognition initiatives that contribute to a positive and inclusive workplace culture. This role also supports onboarding processes for senior roles, including Country Directors, by helping maintain updated materials and guidance.
3. Data & Reporting
Data accuracy is essential in this role. You will help maintain HR data across systems, support the creation of P&C dashboards and reports, and ensure consistency across various records and platforms. Your work will contribute to identifying trends, gaps, and opportunities that can strengthen HR functions globally.
Who You’ll Work With
The People & Culture Operations Officer reports to the Director of People & Culture, Planning & Operational Excellence and collaborates with several internal partners, including the CRRD P&C team, Operational Excellence staff, regional HR teams, and the Emergency Unit. Although the role carries no direct supervisory responsibilities, it offers broad exposure and meaningful partnerships across a highly collaborative global environment.
What You Bring
The ideal candidate is detail-oriented, proactive, and passionate about improving HR processes. You should have a bachelor’s degree in Human Resources, Business Administration, Communications, or a related field, along with at least two years of experience in HR or administrative coordination. Strong communication, organization, and problem-solving skills are essential. You should be comfortable working across time zones, managing multiple priorities, and maintaining a high level of confidentiality.
Proficiency in Office 365 programs like Excel, Word, PowerPoint, Teams, and Outlook is required. Experience with digital engagement tools and HR information systems—especially Workday—is a strong advantage. A creative mindset and familiarity with AI tools for communication or data tasks will also help you thrive in this role.
ALSO READ : IRC Recruitment: Become the Next People & Culture Operations Officer in Nairobi
Why You Should Apply
This role offers the opportunity to support a mission-driven organization that makes a direct, global impact. You’ll gain exposure to international HR operations, contribute to building a strong employee experience, and work in a dynamic environment where collaboration, innovation, and continuous improvement are part of everyday work.
Final Thoughts
If you’re a motivated HR professional who enjoys improving processes, supporting teams, and contributing to meaningful global work, this role could be an excellent fit. As a People & Culture Operations Officer at the IRC, your efforts will help strengthen the systems that support thousands of staff worldwide, ultimately enabling better outcomes for the communities the IRC serves.
